Track Your Order
Enter your order number to get real-time updates on your shipment. You'll also receive tracking updates via email at every stage.
Enter Your Order Details
Your order number starts with ECA- and was included in your confirmation email. You can also find it on your order confirmation page.
Order Status Stages
Every order goes through the following stages from placement to delivery:
Order Confirmed
Your payment has been processed and your order is in our system.
Processing
Our team is hand-inspecting your items and preparing collector-grade packaging.
Shipped
Your package has been picked up by the carrier. Tracking number is active.
Delivered
Your order has been delivered to the shipping address on file.
Processing Times
| Order Type | Processing Time | Notes |
|---|---|---|
| In-Stock Items | 1–2 business days | Shipped in order received |
| Pre-Order Items | Ships on release date | Allocated in order received |
| Sealed Cases | 1–3 business days | Extra care for heavy packaging |
| Mixed Orders | Ships when all items ready | Or split shipment upon request |
Need Help?
If your tracking hasn't updated in more than 5 business days, or if you believe your package is lost or damaged, please contact us immediately at support@elitecardassets.com with your order number, and we'll investigate right away.